Results at a glance
Ranks consistently among the Top 100 US real estate companies
Reduced to a range of 24 to 48 hours
Two hours per day
TRANSFORM Solutions modernized property-data workflows and accelerated lead qualification for a growing real estate services company.
A real estate firm managing thousands of property listings struggled with data inconsistencies, slow lead responses, and fragmented operational workflows. TRANSFORM Solutions built a dedicated HITL operations pod that cleaned listing data, standardized property attributes, and introduced a faster, more reliable lead-qualification process. This helped the client handle higher inquiry volumes without losing accuracy or momentum.
The client operates across multiple U.S. metro markets, managing residential listings, partner broker networks, and incoming buyer/renter leads. As inventory increased, their internal team could not keep pace with data verification and lead-handling cycles.
Property details were inconsistent across platforms, images were mislabeled, and incoming leads waited too long for qualification. Manual checks slowed the process, and internal teams lacked the bandwidth for real-time updates. Errors in listing data were directly affecting conversion and agent productivity.
Real estate decisions depend on trust, clarity, and speed. Any delay or inconsistency—whether in property attributes, pricing, or response time—reduces buyer confidence, lowers inquiry-to-tour conversions, and strains broker relationships. Fixing these issues was essential for predictable growth.
1. Property-Data Verification Layer
Verified, corrected, and standardized data across listings, amenities, pricing details, and location attributes.
2. Lead Qualification & Triage Workflow
Created structured qualification steps—availability checks, requirement matching, and agent routing—to shorten response cycles.
3. HITL Quality-Assurance Pod
Introduced a human-review checkpoint for property descriptions, image validation, and compliance-ready formatting.
4. Unified Listing Governance
Established rules for updates, refresh cycles, content consistency, and channel-specific requirements across portals.
5. Daily Monitoring & Exception Handling
Managed incomplete listings, duplicate entries, mismatched images, and missing details before they reached customer touchpoints.
6. Analytics & Reporting
Delivered weekly dashboards tracking listing health, lead turnaround times, and conversion-impact indicators.
Trust TRANSFORM Solutions to be your partner in operational transformation.
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