TRANSFORM Solutions helped them move from tracking 100 operators to monitoring 305+ across 85 countries.
The client had the industry reputation — a well-known telecom pricing provider trusted by operators, enterprises, and consultants. The challenge was simply volume. New countries, new operators, constant plan changes, and customers expecting broader comparisons every quarter. Their analysts were drowning in raw data work, leaving little time for the actual analysis people subscribed for. TRANSFORM Solutions stepped in to take over the heavy lifting: collecting, validating, sorting, and structuring pricing information across global markets. With the routine workload removed from their plates, the client’s analysts were finally able to focus on interpretation again, and the company’s global footprint grew faster than planned.
The company was already a recognized name in telecom pricing research. They produced benchmark reports, competitive comparisons, and market insights used by decision-makers worldwide. With more customers requesting global coverage, the team faced the difficult balance of expanding into new markets without losing accuracy or speed.
The volume of work didn’t spike suddenly — it crept up month by month.
Some operators updated prepaid and postpaid plans every few days.
Others posted changes without warning, using terminology that varied by region.
New countries required extra verification because taxes, currencies, and plan structures worked differently.
By the time analysts completed one set of updates, the next round had already landed. More than half of their day disappeared into collecting, cleaning, and formatting raw data. True analysis became something they did “if time allowed.”
Telecom pricing data becomes unreliable the moment it falls behind. One outdated plan or missed promotion can throw an entire comparison off. The client’s reputation was built on accuracy and completeness — neither could slip just because the workload increased. They needed a way to scale without stretching their analysts thin.
1. Global Data Capture
TRANSFORM Solutions formed a small research team dedicated to gathering operator pricing, plans, bundles, promotions, and any special offers directly from each market.
2. Country-Specific Checks
Every market was reviewed carefully — currency rules, taxes, local terms, regional naming styles. This prevented misinterpretation later.
3. Structured Comparison Layouts
Instead of sending raw data, the team organized information into tables and operator comparisons so analysts could jump straight to interpretation.
4. Draft Observations for Analysts
Early trends and unusual changes were noted, saving analysts time normally spent scanning through dozens of rows.
5. Rapid Updates on Price Changes
Whenever operators tweaked plans, the research pod updated records so reports stayed fresh.
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