What Is Human-in-the-Loop (HITL) Operations?
Human-in-the-Loop (HITL) operations combine AI automation with trained analysts who review, validate, and correct workflows where machines struggle. HITL ensures accuracy by letting AI handle volume while humans resolve exceptions, edge cases, low-confidence outputs, and compliance-sensitive decisions. This hybrid model has become essential for companies that rely on automated data ingestion, claims processing, KYC verification, e-commerce catalog management, or any workflow where accuracy directly impacts revenue, compliance, or customer trust.
Al Automation
Handles high-volume tasks and data ingestion.
Human Expertise
Resolves exceptions and ensures accuracy